Privacy Policy
Privacy Policy
1. Introduction
This Privacy Policy explains how Oven Cleaners Near Me (“we”, “our”, or “the website”) collects, uses, and protects any personal information you provide when using this website.
We are committed to ensuring that your privacy is protected and that any personal data is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
If you have any questions about this policy, please contact:
Email: hello@ovencleanersnearme.co.uk
2. Information We Collect
When you use this website, we may collect the following information:
- Your name
- Your email address
- Your telephone number
- Your postcode or location
- Details about the service you are requesting
- Technical information such as IP address, browser type, and device information
This information is typically collected when you:
- Submit an enquiry form
- Contact us directly
- Browse the website
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to enquiries submitted through the website
- To connect you with a relevant oven cleaning professional
- To improve our website and services
- To analyse website traffic and performance
- To prevent spam, fraud, or misuse of the website
We only collect information that is necessary to provide the services offered on this website.
4. How Enquiries Are Handled
This website operates as a lead generation platform for oven cleaning services.
When you submit an enquiry:
- Your information may be forwarded to a relevant independent oven cleaning professional in your area.
- That business may contact you directly regarding your enquiry.
These businesses operate independently and are responsible for their own services and data handling once they receive your information.
5. Legal Basis for Processing Data
Under UK GDPR, we rely on the following lawful bases for processing personal data:
Legitimate Interest
To respond to service enquiries and connect customers with relevant service providers.
Consent
Where you voluntarily submit information via a form or contact method.
6. Data Storage and Security
We take reasonable steps to protect your personal data from:
- Unauthorised access
- Loss or misuse
- Disclosure or alteration
Data may be stored on secure servers provided by our website hosting provider.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Cookies and Analytics
This website may use cookies and analytics tools to improve performance and understand how visitors use the site.
Cookies may be used for:
- Website functionality
- Traffic analysis
- Improving user experience
Analytics tools (such as Google Analytics or similar services) may collect anonymised data including:
- Pages visited
- Time spent on pages
- Device and browser information
- Approximate location
You can control cookies through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites.
Once you leave our website, we are not responsible for the privacy practices of those external websites.
We recommend reviewing their privacy policies before providing personal information.
9. Your Data Rights
Under UK GDPR you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing of your data
- Request transfer of your data where applicable
To exercise any of these rights, please contact:
hello@ovencleanersnearme.co.uk
10. Data Retention
We retain enquiry data only for as long as necessary to:
- Respond to the enquiry
- Provide our services
- Maintain records for legitimate business purposes
11. Changes to This Policy
We may update this privacy policy from time to time.
Any changes will be posted on this page.
